CONNECT WITH THE RIGHT MATERIAL

Customer Care

At United Soft Plastics it is our philosophy to meet and exceed the expectation of our customer services.

USP Customer Care objectives:

Create a culture of customer focus
Creating rapport and building loyalty
Achieving customer satisfaction

Based on our philosophy and our objectives our staff is committed to supply you with the best service in our industry.

Not only in the aspect of day to day business, also in regards to help you with any kind of questions in regards to TPE materials and their processing. We consistently expand our product portfolio and information resources to ensure continued customer satisfaction.

“Customer service is more than just keeping customers satisfied. It is the art of creating loyal, repeating clients.”

Our Principles of Quality Customer Service

We will service our customers by creating and delivering a quality service, which is unique and valuable.
We will listen to our customers who represent the marketplace.
Our Mission is to create a unique service to meet our customer needs and to deliver that service as efficiently and effectively as possible.
It is our goal to provide outstanding value for money, to design and deliver quality and service unmatched by our competitors.
Our service, quality, reliability, responsibility, responsiveness, follow up, integrity and attention to detail all play a part in delivering our Principles.
Expertise makes the difference

CustomerCare@unitedsoftplastics.com